Frequently-Asked Questions



Payment Methods

she and reverie accepts Credit Card, Paypal, and bank checks.
To use a credit card: You can use a credit card through Paypal checkout without signing up for a Paypal account. Select "Paypal" and follow the prompts. You should receive a confirmation email in your inbox.
To use Paypal: Select "Paypal" and follow the prompts. You should receive a confirmation email in your inbox.
To send a bank check: Please note that your order will not ship until we have received and deposited your check. Please make checks payable to:

she and reverie
90 Clinton Avenue #1R
Brooklyn, NY 11205
USA


Shipping

Orders typically ship out within 24 hours of purchase confirmation on business days, but there may be some delay. If you need your order by a certain date, please send us an email and we will confirm when your order will ship.


she and reverie weighted orders ship via United States Postal Service Priority Mail or Priority Mail International. Flat rate and free shipping orders ship via first class mail. If, after your purchase, you would like to request another delivery service for a different cost, please and we would be happy to change it.


Gift Certificates

Our gift certificates are delivered instantly via email. If you would like a hard copy mailed to the recipient, please email us after purchase for further information.


Returns & Exchanges

Items may be exchanged for another item, or returned for store credit. Accessories (items with an "A" in the style number) are final sale and cannot be returned or exchanged.


If you would like to return an item for store credit or exchange, please send us an email at boutique@sheandreverie.com for a Return Authorization Form and more information. Items must be in original condition with all original packaging, including receipt. she and reverie cannot accept items that have been worn.

and sale items

Sales Tax

As per New York State law, all items shipped within New York State and priced at $110 and above are subject to the state sales tax of 4.5%.


Sizing

Click here to open our size chart. Our items fit true-to-size unless otherwise noted; please check our detailed item descriptions. If you have any questions at all about sizing or fit, please email us.


Wholesale Enquiries & Password Request

We welcome all wholesale enquiries! Please email wholesale@sheandreverie.com for information and access to our wholesale website.